Delivery Information
Here you will find information on delivery charges for all products available via The Saddle Bank.
Please ensure you read and understand the delivery charges.
The Saddle Bank delivery costs include the delivery charge and packaging materials.
We try to keep these costs as low and as competitive as possible whilst still offering a premium service.
Bridles, Stirrups, Leathers, Girths, Gullet Bars, Protection & Maintenance Products Orders placed before 1:00pm will be dispatched the same day (Monday-Friday)
United Kingdom:
-
Standard (Accessory orders orders over £50): FREE; 2-5 working days
Please be aware that Royal Mail are currently experiencing delays of up to 10 days. Where possible, we recommend upgrading to Express Delivery (DPD) for a faster and more reliable service. - Standard (Accessory orders orders under £50): £4.95; 2-5 working days
- Express (Accessory orders orders over £50): £4.95; 1-2 working days
- Express (Accessory orders orders under £50): £6.95; 1-2 working days
- By 1pm (Accessory orders orders over £50): £6.95; next working day before 1pm
- By 1pm (Accessory orders orders under £50): £9.95; next working day before 1pm
- Saturday (Accessory orders orders over £50): £9.95; next Saturday
- Saturday (Accessory orders orders under £50): £12.95; next Saturday
Rest of World:
- Europe: £17.95*; 3-7 day delivery
- USA & Canada: £29.95*; 3-7 day delivery
* For more than 3 accessory items, an additional £5.00 is required on international orders
Please see below for delivery charges worldwide.
Orders placed before 1:00pm will be dispatched the same day (Monday-Friday)
Saddles are dispatched in brand new double-walled boxes, with bubble wrap to protect the pommel and cantle.
Customs Payments
The Saddle Bank operates on a Delivery Duty Unpaid (DDU) basis. This means as the buyer it is your responsibility to pay for any import duties, taxes and customs which may be necessary to release your order from international customs.
The courier will contact you to advise on the necessary charges and take payment before they delivery the saddle to you.
Post-Brexit, there have been some changes to customs and duty charges for EU customers. Tax and import duty varies from country to country so we advise you to check first with your local tax office to see if any fees will be payable.
If you refuse to pay any duty and customs charges and the parcel is returned to us all shipping charges will deducted from any refund. No refund will be made until the returned parcel has been received by ourselves. Please note that parcels that have been ‘returned to sender’ can take up to 3 months to arrive. The Saddle Bank will not cover any fees which may be incurred to return the parcel which will result in it being destroyed by the customs authorities.
Customs, tax and import payments are an external factor and completely out of our control. By ordering on our website, you are accepting these terms and conditions.
T4
Lovely saddle. Fitted by professional who said slightly over flocked so needed to go uo two sizes wi
Saddle sale
Amazing customer service and helpful staff who were knowledgeable and keen to help. The sale was qui
My saddler recommended Saddle bank , the whole pro...
My saddler recommended Saddle bank , the whole process was very easy and everyone was very helpful .
Professional quick and easy
Saddler recommended saddlebank. And I would highly recommend now also. The whole process to sell
Super helpful
Very smooth process and paid quickly.
From start to finish the process was so easy and t...
From start to finish the process was so easy and the staff were so helpfull ,i sold a Saddle and bro
Excellent service when selling saddle
Fantastic service from Start to finish. Would always use saddle bank. So easy to deal with and paid
Monarch GO
Absolutely delighted. Saddle was in amazing condition and great value. Bar was changed for a nominal
Amazing!
The service I received from the Saddle Bank team was fantastic! To running through options, answerin
Easy smooth sale
Sold my saddle to The Saddle Bank and was very pleased with the whole process. Straightforward quick
Saddle sale
Despite DPD causing multiple issues during the collection, the saddle bank continued with the sale a
Saddle sale
Despite DPD causing multiple issues during the collection, the saddle bank continued with the sale a
Saddle sale
The saddle bank were incredibly fast, fair and efficient. The process couldn’t have been smoother.
Great service and quick response
Always great responses and service
Fabulous service
Fabulous service. Quick and easy. The saddle bank organised everything all I had to do was package t
Quick Links How can we help?
Find out how our 5 day UK trial works
Get access to over 1300 saddles without getting stuck with a saddle that doesn't fit!
Trial PolicyGot a question?
Got a question? You can guarantee we have been asked it before. Find your answer here.
FAQs1 tree planted for every saddle sold
Sustainability is really important to us at The Saddle Bank.
We plant a tree for every saddle sold!
