Delivery Information
Here you will find information on delivery charges for all products available via The Saddle Bank.
Please ensure you read and understand the delivery charges.
The Saddle Bank delivery costs include the delivery charge and packaging materials.
We try to keep these costs as low and as competitive as possible whilst still offering a premium service.
Bridles, Stirrups, Leathers, Girths, Gullet Bars, Protection & Maintenance Products Orders placed before 1:00pm will be dispatched the same day (Monday-Friday)
United Kingdom:
-
Standard (Accessory orders orders over £50): FREE; 2-5 working days
Please be aware that Royal Mail are currently experiencing delays of up to 10 days. Where possible, we recommend upgrading to Express Delivery (DPD) for a faster and more reliable service. - Standard (Accessory orders orders under £50): £4.95; 2-5 working days
- Express (Accessory orders orders over £50): £4.95; 1-2 working days
- Express (Accessory orders orders under £50): £6.95; 1-2 working days
- By 1pm (Accessory orders orders over £50): £6.95; next working day before 1pm
- By 1pm (Accessory orders orders under £50): £9.95; next working day before 1pm
- Saturday (Accessory orders orders over £50): £9.95; next Saturday
- Saturday (Accessory orders orders under £50): £12.95; next Saturday
Rest of World:
- Europe: £17.95*; 3-7 day delivery
- USA & Canada: £29.95*; 3-7 day delivery
* For more than 3 accessory items, an additional £5.00 is required on international orders
Please see below for delivery charges worldwide.
Orders placed before 1:00pm will be dispatched the same day (Monday-Friday)
Saddles are dispatched in brand new double-walled boxes, with bubble wrap to protect the pommel and cantle.
Customs Payments
The Saddle Bank operates on a Delivery Duty Unpaid (DDU) basis. This means as the buyer it is your responsibility to pay for any import duties, taxes and customs which may be necessary to release your order from international customs.
The courier will contact you to advise on the necessary charges and take payment before they delivery the saddle to you.
Post-Brexit, there have been some changes to customs and duty charges for EU customers. Tax and import duty varies from country to country so we advise you to check first with your local tax office to see if any fees will be payable.
If you refuse to pay any duty and customs charges and the parcel is returned to us all shipping charges will deducted from any refund. No refund will be made until the returned parcel has been received by ourselves. Please note that parcels that have been ‘returned to sender’ can take up to 3 months to arrive. The Saddle Bank will not cover any fees which may be incurred to return the parcel which will result in it being destroyed by the customs authorities.
Customs, tax and import payments are an external factor and completely out of our control. By ordering on our website, you are accepting these terms and conditions.
Amazing service! Very reasonable saddles I love my...
Amazing service! Very reasonable saddles I love my new John Whittaker jump saddle!
Excellent service
The saddle did not fit my sons pony. The customer service was excellent and we would use saddle bank
Great service!
Having a tricky to fit pony, and needing to try various saddles which my SF didn’t have in stock,
Great service
Great service quick delivery and amazing customer service
Brilliant
Wow! What an easy process.
Pleasant shopping experience
Online site easy to navigate. Item I wanted was in stock. Plenty of shipping options meaning I got i
Customer service
Excellent customer service in respect of returned item. Brilliant company to deal with.
Lovely saddle purchased
Albion adjusta jump saddle purchased, excellent condition at reasonable price. Just needed a little
Great service
Good communication answered my queries very helpful
Saddle Trial & Purchase
Thank you for an excellent service, saddle arrived perfectly packed and quickly. Super straightforwa
Fantastic service
I called saddle bank as wanted to get some advise and the lady I spoke to couldn’t be more helpful
Saddle purchase
What can I say: Can't fault your service from start to finish. Thank you
Fairfax world class saddle
The saddle bank has a good choice of saddles and had the size to fit me and my horse. The trial they
super efficient
the only way to try a saddle
You get what you pay for!
I bought my original saddle on a selling site... I had 2 different saddle fitters out which stated t
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FAQs1 tree planted for every saddle sold
Sustainability is really important to us at The Saddle Bank.
We plant a tree for every saddle sold!
