Delivery Information
Here you will find information on delivery charges for all products available via The Saddle Bank.
Please ensure you read and understand the delivery charges.
The Saddle Bank delivery costs include the delivery charge and packaging materials.
We try to keep these costs as low and as competitive as possible whilst still offering a premium service.
Bridles, Stirrups, Leathers, Girths, Gullet Bars, Protection & Maintenance Products Orders placed before 1:00pm will be dispatched the same day (Monday-Friday)
United Kingdom:
-
Standard (Accessory orders orders over £50): FREE; 2-5 working days
Please be aware that Royal Mail are currently experiencing delays of up to 10 days. Where possible, we recommend upgrading to Express Delivery (DPD) for a faster and more reliable service. - Standard (Accessory orders orders under £50): £4.95; 2-5 working days
- Express (Accessory orders orders over £50): £4.95; 1-2 working days
- Express (Accessory orders orders under £50): £6.95; 1-2 working days
- By 1pm (Accessory orders orders over £50): £6.95; next working day before 1pm
- By 1pm (Accessory orders orders under £50): £9.95; next working day before 1pm
- Saturday (Accessory orders orders over £50): £9.95; next Saturday
- Saturday (Accessory orders orders under £50): £12.95; next Saturday
Rest of World:
- Europe: £17.95*; 3-7 day delivery
- USA & Canada: £29.95*; 3-7 day delivery
* For more than 3 accessory items, an additional £5.00 is required on international orders
Please see below for delivery charges worldwide.
Orders placed before 1:00pm will be dispatched the same day (Monday-Friday)
Saddles are dispatched in brand new double-walled boxes, with bubble wrap to protect the pommel and cantle.
Customs Payments
The Saddle Bank operates on a Delivery Duty Unpaid (DDU) basis. This means as the buyer it is your responsibility to pay for any import duties, taxes and customs which may be necessary to release your order from international customs.
The courier will contact you to advise on the necessary charges and take payment before they delivery the saddle to you.
Post-Brexit, there have been some changes to customs and duty charges for EU customers. Tax and import duty varies from country to country so we advise you to check first with your local tax office to see if any fees will be payable.
If you refuse to pay any duty and customs charges and the parcel is returned to us all shipping charges will deducted from any refund. No refund will be made until the returned parcel has been received by ourselves. Please note that parcels that have been ‘returned to sender’ can take up to 3 months to arrive. The Saddle Bank will not cover any fees which may be incurred to return the parcel which will result in it being destroyed by the customs authorities.
Customs, tax and import payments are an external factor and completely out of our control. By ordering on our website, you are accepting these terms and conditions.
Excellent Service
I have had 3 saddles on trail recently and also sold a saddle they are straight forward to deal with
Fairfax Jumps
Easy from start to finish. Sale and purchase this time. Third saddle from here! Great communication
Used Saddle
Fantastic experience, from ordering online to delivery it was seamless and the personalised note is
Excellent service
Bought a second hand saddle to try on a new youngster - it arrived as described, with the gullet bar
Sold my saddle
I bought a new saddle in january this year which now doesn’t fit our pony The saddle bank do buy
Sold my saddle
I bought a new saddle in january this year which now doesn’t fit our pony The saddle bank do buy
Excellent
Excellent service couldn't have asked for more!!! Great advice on saddles. Lady really knew her stuf
Absolutely amazing
I ordered a saddle it came within 2 days of ordering it, very well packaged. Unfortunately it didn�
Excellent Service and a Great Saddle
Really pleased with my experience with Saddle Bank. The Fairfax XC Monoflap arrived quickly, and whe
Fast and efficient sale
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Saddle purchase
Looking for a hassle free saddle sale. Received a fast quote for a good price & had payment in the b
Efficient and hassle free
I recently contacted the saddle bank with help selling a saddle, the online form was straightforward
Fabulous 5⭐️ company
The Saddle bank gives a a fantastic service from start to finish , communication is fantastic , pos
Hassle free
I was contacted by a saddle bank rep after posting on Facebook marketplace with not much interest. S
Saddle sale made easy
The saddle bank were very helpful in supporting me with the process of selling my saddle. They were
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Sustainability is really important to us at The Saddle Bank.
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