Henry James Sheepskin Grackle Bridle

Julia Washford, 1 day ago

Easy process only issue I ordered a 16.5 & got sen...

Easy process only issue I ordered a 16.5 & got sent a 17 I'm hoping my saddler says it ok on length or I be sending it back

Michelle Procter, 2 days ago

Happier horse and rider

The good variety of saddles and valuable advice to ensure my new dressage saddle was the right fit was super helpful. Buying from overseas, it meant both me and my saddle fitter were confident in the purchase. I love my new saddle … and more importantly, so does my horse !

Ann Holland, 2 days ago

Excellent customer service

Saddle was lacking flocking that wasn’t shown in advert. Saddlebank covered the cost of my saddle fitter re-flocking. Very quick responses, great customer service. Will use again and recommend.

Luis Flores, 3 days ago

Bad experience with the shipping process

I want to express my disappointment with the shipping process and the poor follow-up I’ve received. At the beginning, Adi was very eager to make the sale, but once I made the payment, it seems like everything else was no longer a priority. Even the shipping address was entered incorrectly, despite having the correct information beforehand. Since then, there has been little to no effort to keep me informed or to ensure a smooth delivery process. This lack of attention and follow-up has made this a frustrating experience. I would appreciate a clear update on the status of my order and what is being done to resolve these issues.

Stephanie Lawson, 4 days ago

Excellent service

This is the 2nd time I’ve used the saddle bank to sell a saddle and always had good experience

Sue Pringle, 5 days ago

Excellent service and very prompt delivery.Staff w...

Excellent service and very prompt delivery.Staff were very helpful.Would definitely use again .

Heather, 5 days ago

Excellent service!

From start to finish, working with staff made the purchase quick and easy. Very little stress with purchasing a saddle internationally. Would happily purchase a saddle here again. My saddle arrived quickly and as described!

Catherine Fisher, 6 days ago

Amazing service

All questions answered and very reasonably priced saddles. Thank you will use again

Lisa Morgan-Lang, 6 days ago

Great saddle & top quality customer service

When I was in a position to upgrade my horse's saddle, I chose to buy from a Company, rather than a private seller for the assurance of saddles being checked. The Saddle Bank's website was easy to use. The 5-day trial option was great and easy to set up. When there was a hiccup with the new saddle, the customer service was superb, proving I'd made the right decision to buy from a company that prides itself on quality and good reputation. Thank you Saddle Bank for a beautiful saddle.

Charlotte Nicola Carver, 1 week ago

Brilliant service

Absolutely brilliant highly recommended saddle arrived very quickly in brilliant condition. In fact I was almost convinced it was New.