Delivery Information
Here you will find information on delivery charges for all products available via The Saddle Bank.
Please ensure you read and understand the delivery charges.
The Saddle Bank delivery costs include the delivery charge and packaging materials.
We try to keep these costs as low and as competitive as possible whilst still offering a premium service.
Bridles, Stirrups, Leathers, Girths, Gullet Bars, Protection & Maintenance Products Orders placed before 1:00pm will be dispatched the same day (Monday-Friday)
United Kingdom:
-
Standard (Accessory orders orders over £50): FREE; 2-5 working days
Please be aware that Royal Mail are currently experiencing delays of up to 10 days. Where possible, we recommend upgrading to Express Delivery (DPD) for a faster and more reliable service. - Standard (Accessory orders orders under £50): £4.95; 2-5 working days
- Express (Accessory orders orders over £50): £4.95; 1-2 working days
- Express (Accessory orders orders under £50): £6.95; 1-2 working days
- By 1pm (Accessory orders orders over £50): £6.95; next working day before 1pm
- By 1pm (Accessory orders orders under £50): £9.95; next working day before 1pm
- Saturday (Accessory orders orders over £50): £9.95; next Saturday
- Saturday (Accessory orders orders under £50): £12.95; next Saturday
Rest of World:
- Europe: £17.95*; 3-7 day delivery
- USA & Canada: £29.95*; 3-7 day delivery
* For more than 3 accessory items, an additional £5.00 is required on international orders
Please see below for delivery charges worldwide.
Orders placed before 1:00pm will be dispatched the same day (Monday-Friday)
Saddles are dispatched in brand new double-walled boxes, with bubble wrap to protect the pommel and cantle.
Customs Payments
The Saddle Bank operates on a Delivery Duty Unpaid (DDU) basis. This means as the buyer it is your responsibility to pay for any import duties, taxes and customs which may be necessary to release your order from international customs.
The courier will contact you to advise on the necessary charges and take payment before they delivery the saddle to you.
Post-Brexit, there have been some changes to customs and duty charges for EU customers. Tax and import duty varies from country to country so we advise you to check first with your local tax office to see if any fees will be payable.
If you refuse to pay any duty and customs charges and the parcel is returned to us all shipping charges will deducted from any refund. No refund will be made until the returned parcel has been received by ourselves. Please note that parcels that have been ‘returned to sender’ can take up to 3 months to arrive. The Saddle Bank will not cover any fees which may be incurred to return the parcel which will result in it being destroyed by the customs authorities.
Customs, tax and import payments are an external factor and completely out of our control. By ordering on our website, you are accepting these terms and conditions.
So very helpful!
The saddle fitting team has been amazing in my search for new saddles. I don't have a fitter nearby
Easy to sell with
The Saddle Bank made selling my unused saddle so easy. They collected and sent payment with no issue
Brilliant service
My saddle was processed very quickly, payment was the amount I was told and was in my account within
Quality
Speedy, great value, quality.
Customer service is very good and responsive...
Customer service is very good and responsive
Selling a saddle
Really simple and easy process in selling a saddle that I had just sat being wasted. Everything was
purchase
Very easy quick process to purchase perfect saddle - thank you
Easy Sale and Prompt Payment
Easy sale of my Black Country saddle. Quote came through quickly and whole process was very easy. Co
Easy!
I really appreciated the ease of submitting a saddle for sale, the ease of collection, decent pricin
Quick and easy
The saddle bank was a quick and easy way to sell my saddle. They gave advice on styles of saddle for
Albion saddle
My saddle fitter suggested looking for a saddle for my ROR from you. I must thank Emmie so much for
Really Flexible
Asked to extend the trial period as my saddler had to reschedule and they happily agreed to let me k
Saddle - Erik Knight
Dear Saddle Bank Team, I hope this message finds you well. I wanted to take a moment to express m
Great service
A good selection online, prompt delivery and reasonable prices
Sold saddles
I sold 2 saddles direct to The Saddle Bank. Got a good price for both saddles. Postage was paid and
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